|Shipping way and Rates||All orders are delivered www.curtidosatienza.com facts:Monday through Friday between 9 h and 19 h.
No deliveries are made on Saturdays, Sundays or holidays.
It is important to leave a contact phone number. Preferably mobile.
All packages require a signature at the time of delivery.
Terms Curtidos Atienza
Please carefully read the Terms and Conditions of Sale Curtidosatienza.com website.
General Terms and Conditions of Sale
CURTIDOS ATIENZA SA, established at the Camino de Gaton, S / N, registered in the Register of Palencia, Folio 135, Volume 108, Sheet P.96, with Entry 1, with VAT number A – 34034009
These Terms set out the rights and obligations of all users regarding the products and services we offer through our website “www.curtidosatienza.com”
These conditions are important both for you and for us since they are designed to create a legally binding agreement between us, protecting your rights as a customer and our rights as a company.
These conditions may be updated, so you should read them before placing an order.
Just because you make an order “www.curtidosatienza.com ‘implies the full acceptance of prices, description of products for sale and general conditions of sale which will be the only applicable to the contract so it concluded.
When ordering through “www.curtidosatienza.com” You warrant that you are fully authorized to use the payment card, if you choose this method of payment. Only people with the necessary legal capacity to sign contracts for the kind of goods and services offered on this website you can place orders in “www.curtidosatienza.com”.
To order, you must follow the procedure of online purchase to payment. After this, you receive an email acknowledging receipt of your order (the “Order Confirmation”). Note that this does not mean that your order has been accepted, since it is an offer that you made to us to buy one or more products. All orders are subject to acceptance and we will confirm such acceptance by sending an e-mail that confirms that the product or products are being shipped (the Order Confirmation).
The contract for the purchase of a / these product / s between us (Contract) will only be formed when we send you the Order Confirmation.
They will be under contract only those products listed in the Order Confirmation. We are not obliged to supply any other products that may have been ordered until we confirm dispatch of the same in a separate Order Confirmation.
The site allows the company to place orders CURTIDOS ATIENZA SA on selected products directly online via the Internet for international shipments.
Also, you can place orders by phone on +34 979 83 70 89 Monday to Thursday from 9:00 to 14:00 h. in the morning and from 16:00 to 19:00 pm (GMT + 1), Friday from 9.00 to 14.00, weekends and holidays excluded in Spain.
For any special request, please contact our Customer Service on the “contact” or by telephone at +34 83 979 70 89 Monday to Friday from 9:00 to 14:00 h . in the morning and from 16:00 to 19:00 h. pm (GMT + 1), weekends and holidays excluded in Spain.
All product orders are subject to the availability of data and, in this sense, if difficulties occur in their supply, or if no longer in stock, we reserve the right to give information about quality substitutes and equal or greater value that you can order. If you do not wish to order such substitute products we will reimburse any monies that you might have paid. CURTIDOS ATIENZA SA You will not be liable for lack of stock or unavailability of goods orders that have not yet been validated by CURTIDOS ATIENZA SA
CURTIDOS ATIENZA SA It reserves the right to modify at any time and without notice the products offered on the site.
6.1. Selection of Products
At any time, you can add products to your selection by clicking “Buy” and choose whether to complete the purchase or continue browsing the site.
You can check your selection by moving the cursor or by clicking on “My Cart” in the menu on the right top of the screen where you can view: the (s) picture (s) of product or products, colors and (s ) amount (s) selected (s), he / price (s) per unit and the subtotal of your choice. You can also select the country of delivery and the delivery mode you prefer, thereby calculating shipping costs, and therefore, the total amount of your order. Delivery area and shipping costs may be changed later if desired, the total amount is updated based accordingly.
Once selected the / Product (s), click on “Checkout” to start the ordering process. At the end of the order, we will ask for your full name, phone and e-mail. The data recorded by the Website constitutes proof of all transactions between CURTIDOS ATIENZA SA and their customers. In case of conflict between CURTIDOS ATIENZA SA and some of its customers regarding a transaction on the Site, the data recorded by CURTIDOS ATIENZA SA They will be considered as irrefutable proof of the content of the transaction.
6.3. Validation of the order
You must validate the one hand the mode of delivery, and on the other, complete the information needed for your shipment to succeed: Delivery country, name, phone, address delivery.
After this step, click “Checkout”.
Check the accuracy of your selection before confirming your order. While they have made every effort to ensure that the color, design and style of the products whose photographs are displayed on the Site are faithful to the original products, variations may occur, in particular due to technical limitations for color reproduction on your computer. Consequently, CURTIDOS ATIENZA SA It can not be held responsible for errors or substantial inaccuracies of the photographs or graphical representations of the products contained in the Site. If you have questions about the products, of course, you can contact our Customer Service.
Upon completion of payment, your order will be transferred to CURTIDOS ATIENZA SA for processing.
CURTIDOS ATIENZA SA reserves the right to refuse an order from a customer with whom it is in litigation faced by a previous order, or if CURTIDOS ATIENZA SA reasonably believes that such customer has violated these Terms and Conditions of Sale or to have engaged in fraudulent, or for any other legitimate business reason.
6.3.b) Order Confirmation
Then you will be sent a summary of your order by e-mail. The acknowledgment shall include the total amount of the order, the information regarding the shipping and delivery, the essential characteristics, the amount and price of the products purchased.
We recommend keeping this acknowledgment in print on paper or electronically.
Prices – Payment methods accepted
The prices of the products listed in Euros and include VAT applicable to the day of the order, but exclude shipping costs to be added to the total amount due as set out below:
PRICES OF SHIPMENTS
Orders with normal delivery at home in the Peninsula: 6,00 €.
Orders with normal delivery at home in Fracia and Germany: 15 €.
Orders with normal delivery at home in other countries (Austria, Belgium, Luxembourg, United Kingdom, Holland, Italy, Denmark, Hungary, Poland, Czech Republic): 20 €
CURTIDOS ATIENZA SA It reserves the right to modify at any time and without notice, prices of products offered on the site. Products will be billed based on the price list posted on the Site at the time of placing your order, subject to the availability of the products ordered at that time.
Any order will be paid in Euros and the payment will be made immediately at the time of placing your order. If requested that certain products are not available (see the article “5. Availability of Products”), but prices and shipping costs relating to the Products available will be billed.
In CURTIDOS ATIENZA SA we guarantee maximum security for your purchases and confidentiality of your bank details. All payment transactions are made through a secure server, which guarantees the total confidentiality of your bank card data. This data is encrypted at all times and are only known by the authorizing bank in no time be saved on our servers. In addition, your personal data is stored with all the guarantees required by current legislation on data protection.
Payment orders may be made using the following methods:
Payment by credit card or debit card. We reserve the right not to accept certain payments with certain credit cards.
Payment by bank transfer.
CURTIDOS ATIENZA SA It reserves the right to change the terms of payment, being able to create new, or delete any of the existing ones, without the user / client “www.curtidosatienza.com” can make claims for this reason. However if the change in the method of payment would affect an order already made, from “www.curtidosatienza.com” We will contact the customer to inform him of the change, giving you the option to cancel the order if deemed appropriate.
8.1 Payment by credit / debit card
The charge is done online, ie in real time, through the payment gateway of the financial institution and after verification that the data are correct.
In order to give maximum security to the payment system “www.curtidosatienza.com” used insurance systems leading financial institutions in electronic commerce payment.
In this way, confidential data are transmitted directly and encrypted (SSL) to the financial institution. SSL encryption system we use confers overall security of data transmission through the network. Your data have absolute confidentiality and protection.
Data on credit cards are not recorded in any basis of our data. They are only used in the POS (Point of Sale) our virtual bank, through its secure payment gateway.
Credit cards are subject to validation checks and authorization by the issuer of the same, but if the issuer fails to authorize payment, we are not responsible for any delay or non-delivery and not able to form a Contract with you.
CURTIDOS ATIENZA SA It reserves the right to verify the personal data supplied by the customer and take action as appropriate (including cancellation of the order) so that the purchased goods are delivered in accordance with the information contained in the order.
8.2 Payment by bank transfer
A bank transfer will be made for the full amount of the order (including postage) to the following account:
Beneficiary: Tanneries Atienza S.A.
Account number: ES24 0128 0250 5105 0000 3894 Bankinter.
It is very important that the SENDER or PAYER field pedido- No. Name (For example: 1V2087 – Francisco Martinez) indicated. No order shall be deemed effective until we confirm the corresponding income and therefore delivery times start counting from this date.
The deadline for confirmation of income upon receipt of the transfer varies between 1-2 days.
Retention of Title
Ordered products remain the property of CURTIDOS ATIENZA SA until CURTIDOS ATIENZA SA You have received the full amount.
You assume the risks (in particular, the loss, theft or damage) concerning the Products delivered from the time they are delivered to the address indicated at the time of ordering.
We work with the following deadlines:
Delivery in Spain
24/48 hours for any order placed and validated before 14 pm on a business day;
Delivery in Europe
2/3 days for any order placed and validated before 14 hours in working day.
Understand these delivery on weekdays (Monday to Friday) and for orders placed on www.curtidosatienza.com before 14:00.
In the event that payment has been made by bank transfer, delivery will occur once it has checked the validity of the bank transfer.
Please note however that we do not deliver on Saturdays or Sundays.
We reserve the right to withdraw any products from our website at any time and / or remove or edit any materials or content. Although we will try to always process all orders, there may be exceptional circumstances that require us to refuse to process an order after having sent the Order Confirmation, and we reserve the right to do at any time in our sole discretion. We will not be liable to you or to any third party for the withdrawal of any product from our website “www.curtidosatienza.com” regardless of whether the product has been sold or not, remove or modify any material or content website or for refusing to process an order after we sent you the Order Confirmation.
You should be notified as soon as possible to our Customer Service any delay or non-delivery or availability of your items in the factory than the deadlines mentioned in the previous article. Claims made in more than thirty (30) calendar days from the date of order confirmation term may not be taken into account.
In case deadlines are not respected, you can cancel the order, just send an e-mail or a registered letter to the following address:
CURTIDOS ATIENZA SA
C / SANTA MARIA, 24
34350 VILLARRAMIEL (Palencia). SPAIN.
In this case, CURTIDOS ATIENZA SA will refund all payments no later than fourteen (14) days from the date of termination of the contract of sale. If however, you received the product after performing this action, you must return such Product in the manner laid back.
You must check the conformity of the products at the time of delivery and indicate, if possible in the delivery order in the form of handwritten reserves with your signature, any anomalies observed (eg, open package, damaged goods, etc.).
Then you should contact Customer Service by e-mail, by clicking on “Contact” or by telephone at +34 83 979 70 89, Monday to Thursday from 9:00 to 14:00 H in the morning and from 16:00 to 19:00 h. pm (GMT + 1), Friday from 9:00 to 14:00, excluding holidays in Spain. In case of nonconformity of the products acquired or are not satisfied with these, you can return them through an exchange or refund of the amount, subject to the terms and conditions contained in the article “Right of withdrawal – Returns, changes, refunds “.
The general refund policy CURTIDOS ATIENZA SA It allows you to return the order within thirty (30) days from the delivery of the products, without having to justify reason or pay any penalty. Once this period finished, you can not exercise their right of withdrawal.
12.1. Procedures for exercising the right of withdrawal
You can send back within 30 days mentioned above, an application for withdrawal, without any ambiguity, that it wishes to exercise its right of withdrawal, to the following address:
CURTIDOS ATIENZA SA
C / SANTA MARIA, 24
34350 VILLARRAMIEL (Palencia). SPAIN.
12.2. Consequences associated with right of withdrawal
In the exercise of the right of withdrawal or in case of non conformity of the product, you may return the purchased product or products (s) requesting the change or reimbursement under the conditions provided in these Terms and Conditions of Sale.
12.3 As exercise their right of withdrawal and Returns
If when you receive the order you are not satisfied with the / products purchased, and had, has been confused in their purchase or simply do not want, if you have not yet opened and retains its original packaging, just follow the following steps.
Let us know within 7 days after you receive the product.
By e-mail to: firstname.lastname@example.org
By telephone at +34 83 979 70 89, Monday to Thursday from 9:00 to 14:00 am and from 16:00 to 19:00 h. pm (GMT + 1), Friday from 9:00 to 14:00, excluding holidays in Spain.
Tell us by phone or mail:
Only your order number, the rest of the data and what will get us so you do not have additional discomfort.
Once you have notified us of their intention to return your purchase or part of it, next thing you have to do is:
Report on the delivery of products to buy back, if not find the delivery note, we can facilitate it again.
Send the / the products to return no later than 7 days from the date you told us of your intention to return the products.
You must pack the products in the same protective case that received or one of similar characteristics.
Include in the delivery note.
Send it by courier to the following address:
CURTIDOS ATIENZA SA
C / SANTA MARIA, 24
34350 VILLARRAMIEL (Palencia). SPAIN.
You should note that the expenses of return will be by you.
Repayment of amounts
After receiving the returned goods, we check that they are in perfect condition for resale, so we recommend to our clients not handling the sealing of the products to return.
We refund the amount of the returned products, but not the costs of handling, collection management or envíosen a period not exceeding 30 days.
If the product was paid by credit card, the refund will be issued in the same.
In cases where you consider that at the time of delivery the product does not meet the terms of the contract, you must contact us immediately by e-mail email@example.com or by phone at +34 979 83 70 89, Monday to Thursday from 9:00 to 14:00 am and from 16:00 to 19:00 h. pm (GMT + 1), Friday from 9:00 to 14:00, excluding holidays in Spain, with details of the product and its damage, in some cases ask us to send photo of the damage.
Once the notification, CURTIDOS Atienza, received we will contact you to inform you about how to proceed, and that courier agency must, as a general rule these are the steps:
You must return the product to the address indicated on the invoice you receive by mail, providing us with the following information:
Reason for return
Date of receipt of order
Please return the item using their original boxes, instructions, documentation, packaging and promotional gifts that may accompany it.
Once we receive the returned merchandise, we will carefully examine the returned product and will notify you by e-mail within a reasonable time whether any refund or replacement thereof (if any). The refund or replacement item shall be made as soon as possible and in any event within 30 days from the date we send you an email confirming that comes the return or replacement of nonconforming items.
In the case that you can not replace or products, the amounts paid for products that are returned because of any fault or defect, where one exists, will be refunded in full, including costs incurred to deliver the item delivery and the costs that you incurred to return it to us.
Partial returns and cancellations will result in partial refunds of the total amount paid for the entire order. Transport costs, redemption and gift packaging will not be returned if the return is partial.
The refund will be made on the same credit card that was used to pay for the purchase.
If you have any questions, you can contact us via our email or phone firstname.lastname@example.org.
Excepted the rights recognized by law.
13. Warranty of products purchased
According to Royal Decree 1/2007 of 16 November, approving the revised text of the General Law for the Protection of Consumers and Users, CURTIDOS ATIENZA SA approved responds faults that become apparent within two years from delivery.
In the case of non-compliance, you must inform us within two months after he has knowledge of it, sending an email to email@example.com data indicating the number of the purchase invoice and the detected anomaly. In the case of manufacturing defect, CURTIDOS ATIENZA SA will be responsible for the return costs as well as expenses related to labor and materials.
The item to return must be properly packaged for return. The packaging must be in perfect condition and keep all accessories and instructions of origin to be returned.
The instructions for proper use and installation of the product and the warranty documentation included by the manufacturers are required reading by the buyer.
The warranty will be valid if defects or damage caused by external factors, accidents, especially electrical accidents, wear, installation and use not in accordance with the supplier’s instructions.
Also excluded from the warranty modified or repaired by the customer or any other person authorized by the supplier products.
For any question or inquiry, please contact Customer Service by email at firstname.lastname@example.org
14. Responsibility and liability
The reproduced photographs and texts presenting the products offered are merely informative.
Responsibility for CURTIDOS ATIENZA SA in connection with any product purchased in “www.curtidosatienza.com” is strictly limited, in any case, the purchase price of that product and not be compromised by simple errors or omissions that have taken place, when they have taken all precautions in presenting the products.
CURTIDOS ATIENZA SA it can not be held liable for damages, whatever their nature, both material and immaterial or body, which could result from a malfunction or misuse of products sold. The same applies to the possible modifications to the products by vendors.
CURTIDOS ATIENZA SA it can not be held responsible for customer or third party for any indirect, operating losses or lost profits occurred by whatever means although such damage, loss or injury had been expected by CURTIDOS ATIENZA SA or if the event would have been brought to their attention.
Subject to the provisions of the preceding paragraphs, the responsibility of CURTIDOS ATIENZA SA under these terms and conditions shall not exceed an amount equal to amounts paid after the transaction is in the origin of such liability, whatever the cause or form of the action in question.
CURTIDOS ATIENZA SA it can not be held liable for breach of contract signed in case of shortage of stock or unavailability of the product, force majeure, interruption of activity or total or partial strike, particularly of postal services and means of transportation or communications, flood or fire.
The provisions of this clause will not affect your statutory rights as a consumer, nor your right to withdraw the contract.
In case of dispute, the customer will be directed, first, to CURTIDOS ATIENZA SA to reach an amicable resolution.
These Terms are governed by Spanish law. The parties submit, at its option, to resolve conflicts and renouncing any other jurisdiction, the courts of the consumer.
15. Ownership of content on the website www.curtidosatienza.com
The elements of this web are designed with the purpose of offering the sale of some products identified by CURTIDOS ATIENZA SA
All illustrations, designs, icons, graphics, photographs, images and any other elements that are part of the web are the exclusive property of CURTIDOS ATIENZA SA, or transferred under license by Brand supplier.
customers and users are cautioned that the rights of CURTIDOS ATIENZA SA on the content, design and source code on this site are protected by Spanish and international legislation on intellectual and industrial property.
Furthermore, without prejudice to the above, the content of this website has the consideration of computer program and therefore it is also applicable throughout the Spanish and European Community legislation in force on the subject.
Total or partial reproduction of this web, even through a hyperlink, or any of its contents, without the express written permission of CURTIDOS ATIENZA SA is expressly prohibited.
The copying, reproduction, adaptation, modification, distribution, marketing, public communication and / or any other action that involves a violation of Spanish legislation and / or hospitalizations in intellectual property and / or industrial also is strictly prohibited and the use of web content except with the prior express written permission of CURTIDOS ATIENZA SA
CURTIDOS ATIENZA SA reports that no license or authorization whatsoever on the rights of intellectual and / or industrial or any other right or property related directly or indirectly to the contents in its web “www.curtidosatienza.com”.
16. Written communications and notifications
Applicable laws require that some of the information or communications we send will be in writing. By using the Web www.curtidosatienza.com site, you agree that most of us are electronic communications.
We will contact you by email.
For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we send you electronically comply with legal requirements to be written. This condition does not affect your statutory rights.
Notifications that you send us should be given through our contact form. Under the foregoing provisions and unless otherwise provided with, we may give notice well to e-mail or to the address provided by you when placing an order.